UFE user and intended-use worksheet
This worksheet is the first step in evaluation design. Specifying who will use the evaluation and why determines its overall direction.
UFE user and intended-use worksheet
Basic information
Enter an overview of the evaluation
Completed example for this section (fictional)
This fictional example is for explanation. Adapt it to your own program. Your entries will not change.
- Program evaluated
- Community counseling service (fictional)
- Evaluation timing
- September–November 2026
- Evaluator name
- Evaluation officer A
- Date prepared
- September 13, 2026
Reason for this entry: Set an evaluation schedule that meets the meeting deadline.
Writing tips and explanation for this section
About this section
Enter an overview of the evaluation
Set an evaluation schedule that meets the meeting deadline.
View the method explanationWriting tips
Follow each field’s heading to record the program name, focus, period, and other details. Leave undecided matters clearly marked as unresolved.
Read the full fictional exampleStakeholder map
Identify all stakeholders and narrow down candidate primary users
Completed example for this section (fictional)
This fictional example is for explanation. Adapt it to your own program. Your entries will not change.
Scroll horizontally to view the table
| Stakeholder name and position | Evaluation interests and needs | Candidate primary user (○/△) | Reason not selected as a primary user (if △) |
|---|---|---|---|
| Counseling service manager | Reallocate intake slots | ○ | Not applicable |
| Resident collaborator | Communicate barriers to use | ○ | Not applicable |
| Related program officer | Future reference material | △ | Not directly involved in this intake decision, but findings will be shared |
Reason for this entry: Retain the interests of people who are not primary users.
Scroll horizontally to view the table
| Stakeholder name and position | Evaluation interests and needs | Candidate primary user (○/△) | Reason not selected as a primary user (if △) |
|---|---|---|---|
Writing tips and explanation for this section
About this section
Identify all stakeholders and narrow down candidate primary users
Retain the interests of people who are not primary users.
View the method explanationWriting tips
Keep the information in each row aligned. Scroll wide tables horizontally to see every column.
Read the full fictional exampleConfirm primary users and intended uses
Enter final primary users by name and the specific actions or decisions they will make using findings
Completed example for this section (fictional)
This fictional example is for explanation. Adapt it to your own program. Your entries will not change.
Scroll horizontally to view the table
| Primary user (name and role) | Intended use (specific decision or action) | Timing of use |
|---|---|---|
| Service manager A (fictional role) | Decide whether to pilot evening slots | December 2026 |
| Resident collaborator B (fictional role) | Check ease of use of the pilot proposal | November 2026 |
Reason for this entry: Use role labels for fictional examples rather than inventing personal names.
Scroll horizontally to view the table
| Primary user (name and role) | Intended use (specific decision or action) | Timing of use |
|---|---|---|
Writing tips and explanation for this section
About this section
Enter final primary users by name and the specific actions or decisions they will make using findings
Use role labels for fictional examples rather than inventing personal names.
View the method explanationWriting tips
Keep the information in each row aligned. Scroll wide tables horizontally to see every column.
Read the full fictional exampleFocus evaluation questions
List everything users want to know, then prioritize questions based on decisions, deadlines, resources and answerability
Completed example for this section (fictional)
This fictional example is for explanation. Adapt it to your own program. Your entries will not change.
Scroll horizontally to view the table
| Candidate question | Direct relevance to intended use (high / medium / low) | Selected (○/×) |
|---|---|---|
| Who cannot use the current hours? | High | ○ |
| Have long-term incomes changed across the city? | Low | × |
Reason for this entry: Exclude broader social changes because they are weakly related to this decision.
Scroll horizontally to view the table
| Candidate question | Direct relevance to intended use (high / medium / low) | Selected (○/×) |
|---|---|---|
Writing tips and explanation for this section
About this section
List everything users want to know, then prioritize questions based on decisions, deadlines, resources and answerability
Exclude broader social changes because they are weakly related to this decision.
View the method explanationWriting tips
Keep the information in each row aligned. Scroll wide tables horizontally to see every column.
Read the full fictional exampleUse plan (actions after evaluation)
Agree who will use findings, for what and by when
Completed example for this section (fictional)
This fictional example is for explanation. Adapt it to your own program. Your entries will not change.
Scroll horizontally to view the table
| Action | Person responsible | Deadline |
|---|---|---|
| Meeting to compare intake options and burdens | Counseling service manager | Late November 2026 |
| Record the selected option and reasons | Meeting secretariat | December 2026 |
| Reassess pilot findings | Evaluation officer | March 2027 |
Reason for this entry: Assign follow-up after use as well.
Scroll horizontally to view the table
| Action | Person responsible | Deadline |
|---|---|---|
Writing tips and explanation for this section
About this section
Agree who will use findings, for what and by when
Assign follow-up after use as well.
View the method explanationWriting tips
Keep the information in each row aligned. Scroll wide tables horizontally to see every column.
Read the full fictional exampleBefore writing, check when to use the worksheet and what completion involves
UFE user and intended-use worksheet is a worksheet for applying Utilization-Focused Evaluation in meetings or individual work. For the overall duration of the method, use “Illustrative estimate (adjust for scale and staffing): 1–4 weeks to identify users and focus the evaluation; total duration depends on scale” as a reference, adjusting for scale and resources. Fill in what you know provisionally and leave unresolved matters as questions to check next.
When this worksheet is useful
- Designing an evaluation that ensures use after earlier evaluations were shelved
- Linking findings directly to a specific decision, such as budget allocation or program continuation
- Clarifying whom the evaluation serves among diverse stakeholders
Participants and preparation
Evaluator as facilitator, identified primary users (around 1–5 people) and other stakeholders as needed
Bring the materials used for decisions, existing data, and differing stakeholder views to help complete the worksheet.
Suggested order
- 1. Basic informationEnter an overview of the evaluation
- 2. Stakeholder mapIdentify all stakeholders and narrow down candidate primary users
- 3. Confirm primary users and intended usesEnter final primary users by name and the specific actions or decisions they will make using findings
- 4. Focus evaluation questionsList everything users want to know, then prioritize questions based on decisions, deadlines, resources and answerability
- 5. Use plan (actions after evaluation)Agree who will use findings, for what and by when
Signs the worksheet is ready for review
- Document identifying users and intended uses
- Focused evaluation question list
- Evaluation report
Cautions for review
- Defining intended users as departments or organizations leaves nobody responsible; identifying individuals by name is the principle
- Users want to know everything and questions exceed 20; focus by asking what they would ask if limited to one question
- Evaluators become influenced by user preferences and self-censor critical analysis
Read a completed fictional example (your entries will not change)
The following fictional example evaluates intake so the manager can choose next year’s booking slots.
Basic information
- Program evaluated
- Community counseling service (fictional)
- Evaluation timing
- September–November 2026
- Evaluator name
- Evaluation officer A
- Date prepared
- September 13, 2026
Reason for this entry: Set an evaluation schedule that meets the meeting deadline.
Stakeholder map
Scroll horizontally to view the table
| Stakeholder name and position | Evaluation interests and needs | Candidate primary user (○/△) | Reason not selected as a primary user (if △) |
|---|---|---|---|
| Counseling service manager | Reallocate intake slots | ○ | Not applicable |
| Resident collaborator | Communicate barriers to use | ○ | Not applicable |
| Related program officer | Future reference material | △ | Not directly involved in this intake decision, but findings will be shared |
Reason for this entry: Retain the interests of people who are not primary users.
Confirm primary users and intended uses
Scroll horizontally to view the table
| Primary user (name and role) | Intended use (specific decision or action) | Timing of use |
|---|---|---|
| Service manager A (fictional role) | Decide whether to pilot evening slots | December 2026 |
| Resident collaborator B (fictional role) | Check ease of use of the pilot proposal | November 2026 |
Reason for this entry: Use role labels for fictional examples rather than inventing personal names.
Focus evaluation questions
Scroll horizontally to view the table
| Candidate question | Direct relevance to intended use (high / medium / low) | Selected (○/×) |
|---|---|---|
| Who cannot use the current hours? | High | ○ |
| Have long-term incomes changed across the city? | Low | × |
Reason for this entry: Exclude broader social changes because they are weakly related to this decision.
Use plan (actions after evaluation)
Scroll horizontally to view the table
| Action | Person responsible | Deadline |
|---|---|---|
| Meeting to compare intake options and burdens | Counseling service manager | Late November 2026 |
| Record the selected option and reasons | Meeting secretariat | December 2026 |
| Reassess pilot findings | Evaluation officer | March 2027 |
Reason for this entry: Assign follow-up after use as well.
Common errors in judgment
Analyzing data to fit users’ preferred conclusions
How to revise: Provide evidence needed for decisions, including inconvenient findings
Reason: Focusing on use does not mean tailoring conclusions to please users.
Writing only “government” as the primary user
How to revise: Specify the responsible role, decision and deadline for use
Reason: This enables concrete planning for use.
References and checked sections
- Utilisation-focused evaluationBetterEvaluation
- Section consulted
- Main text; two essential elements
- How it relates to the text
- Identify primary users and intended uses early and link subsequent evaluation decisions to them.
How to cite this page
Change history
- — Corrected statements and procedures identified during content checks (U04). Preserved the order, number and labels of input fields and the section structure.
- — Updated explanations to correspond to the sources and added method-specific fictional completed examples, judgment examples and a change log.


