Deliberative Methods
Participants learn from multiple sources and perspectives and develop recommendations on public choices through deliberation. Design selection, information balance and response arrangements. [1]
- Difficulty
- Advanced
- Cost
- High
- Duration
- Illustrative estimate, adjusted to scale and staffing: 2–5 days in an intensive format to several weeks in a distributed format
How it works at a glance
Deliberative methods deepen policy understanding, compare values and alternatives, and develop reasoned recommendations. Representative citizen deliberation involves selection reflecting a broad population and enough learning and dialogue time. [1]
Provide accurate, accessible information from multiple positions and opportunities for questions. Agree beforehand how recipient institutions will respond and report action, with attention to independent operation and accessible participation. [1]
- Design: define questions and participant selection
- Plan balanced information and witnesses
- Convene the panel and orient participants
- Information sessions: witnesses and experts
- Deliberative sessions
- Prepare and publish recommendations
When to use it and when it is unsuitable
When to use it
- When including democratically legitimate citizen judgments as evidence in policy or large-program evaluations
- When systematically gathering representative citizen perspectives beyond experts and stakeholders
- When reflecting citizen priorities in value-laden issues, such as economic growth versus environmental protection
- When pursuing deeper citizen engagement amid consultation fatigue
When it is unsuitable
- Difficult with short deadlines or small budgets: random selection, information provision and deliberative venues require substantial resources.
- An institution without decision authority acting alone leaves recommendations' feasibility unclear. Collaboration with policy-makers is a prerequisite.
Participants, roles, and deliverables
Participants and roles
Invited citizens, experts and affected people presenting diverse views, independent facilitators and an operations team. Set numbers and composition according to scope and format.
Main deliverables
- Citizens' jury or consensus conference recommendations
- Deliberation process record
- Majority and minority views
- Recommendations for policy-makers
Implementation steps
- Design: define questions and participant selectionDesign the questions, selection method, diversity, available duration and independence. Representative deliberation combines random selection with composition adjustment; numbers depend on format and scope.
- Plan balanced information and witnessesPrepare neutral, comprehensive information for deliberation. Select experts and affected people from opposing views as witnesses. Use accessible language and formats.
- Convene the panel and orient participantsExplain purpose, process and compensation to randomly invited citizens. Provide ground rules and support so people without prior knowledge can deliberate confidently.
- Information sessions: witnesses and expertsExperts and witnesses provide information and the panel asks questions. Balanced information from multiple perspectives is central. Citizens may select and invite witnesses themselves.
- Deliberative sessionsHold private citizen-only deliberation. Facilitators support the process without intervening in content. Citizens discuss in their own language and values, forming consensus or majority and minority views.
- Prepare and publish recommendationsDocument the panel's agreed recommendations and priorities, including minority views. Submit to commissioners, policy-makers or evaluation commissioners, publish and request responses and action.
Strengths and limitations
Strengths
- Gives democratic legitimacy to considered citizen opinions otherwise unheard in usual political processes.
- Random selection provides neutral citizen perspectives unavailable from stakeholder consultation.
- Has demonstrated that ordinary citizens can deliberate on complex policy when given information and time.
- Improves public trust and legitimacy in evaluation.
Limitations
- High costs for recruitment, venues, information, facilitation and compensation require resources.
- Check non-participation and composition bias after invitations. Panel conclusions do not directly represent population opinion proportions.
- Unclear treatment of recommendations or commissioner responses can create gaps between expectations and actual decisions.
Common pitfalls
- Biased information, such as inviting witnesses favorable to one view, fundamentally undermines neutrality. An independent design auditor is useful.
- Policy-makers using a citizens' jury to legitimize a predetermined conclusion damages participant and public trust in the long term.
- No response or follow-up wastes citizens' efforts and discourages future participation.
Conditions of use and evidence
- Combine information provision, inclusive and representative participation, independent operation and public responses to recommendations. [1]
Citizens compare local transport improvements
A fictional illustrative plan in which a municipality obtains citizen panel recommendations on improving transport.
Scroll horizontally to view the table
| Witness name, affiliation or role | Position or perspective represented | Information overview |
|---|---|---|
| Transport staff | Institutions and budget | Use and costs by route, and use restrictions |
| Community mobility support organization | Experiences of people with mobility difficulties | Unmet needs by time and location |
| Transport operator | Operational conditions | Staffing and safe operation requirements |
Common errors in judgment
Recruiting only volunteers and calling them representative of all citizens
How to revise
Show selection methods, composition and representativeness limits.
ReasonThe panel may be biased toward those able to apply.
Receiving recommendations without responding
How to revise
Define responses on adoption, reasons and implementation progress beforehand.
ReasonClarify the connection to policy decisions.
References and checked sections
- Evaluation Guidelines for Representative Deliberative ProcessesOECD · 2021
- Section consulted
- Annex B: OECD Good practice principles for deliberative processes for public decision making
- How it relates to the text
- Combine information provision, inclusive and representative participation, independent operation and public responses to recommendations.
Editorial and checking information
How to cite this page
Change history
- — Updated explanations to correspond with sources, and added method-specific fictional worksheet examples, judgment examples and revision history.


