Evaluation Dissemination and Communication
Designs opportunities to deliver findings to those who need them, discuss their meaning and use them in decisions. Determines content, format, timing, channels and responsibilities for each readership. [1]
- Difficulty
- Intermediate
- Cost
- Medium
- Duration
- Illustrative estimate (adjust for scale and team): 1–4 weeks (including product design, production and event preparation)
How it works at a glance
Dissemination and sharing plans first specify what to share, with whom and for what purpose. Rather than sending everyone the same report, combine summaries, briefings and dialogue according to users' information needs and available time. [1] [2]
Specify timing, resources and responsibilities, and create opportunities beyond simply receiving information. This site's worksheet also treats anonymity protection, checks of understanding and ways to receive feedback as specific tasks. [1]
- Analyze readers and recipients
- Design a portfolio of dissemination products
- Prepare policy briefs and summary products
- Create data visualizations
- Design and run learning events and briefings
- Communicate through digital channels and measure reach
When to use it and when it is unsuitable
When to use it
- When delivering an evaluation report to diverse stakeholders and connecting findings to actual decisions and improvements
- When communicating findings to policymakers through policy briefs or learning events
- When providing implementers and communities involved in evaluation with opportunities to reflect on findings relevant to them
- When communicating clearly with the public and media for evaluation transparency and accountability
When it is unsuitable
- When confidentiality restricts broad disclosure. Limit sharing to the intended internal audience.
- When evaluation quality or evidence is insufficient. Early dissemination of weak findings risks spreading misinformation.
Participants, roles, and deliverables
Participants and roles
Evaluation team and communication staff for design and writing. Appoint a facilitator for learning events.
Main deliverables
- Policy brief
- Infographic or visual summary
- Learning event records
- Dissemination plan
Implementation steps
- Analyze readers and recipientsUse the stakeholder map to specify what to deliver, to whom and why. Policymakers, implementers, funders, citizens, media and researchers differ in interests, information needs and access.
- Design a portfolio of dissemination productsSelect suitable products for each readership, such as full reports, policy briefs, infographics, press releases and learning notes, and determine length, format, language and distribution. Prioritize rather than trying to produce everything.
- Prepare policy briefs and summary productsTailor summary length to readers' purposes and the medium. Explain the problem, key findings, implications and recommended actions while making evidence and limitations clear.
- Create data visualizationsVisualize quantitative findings using bars, lines, maps or infographics. Decide the message before selecting the chart type. Consider accessibility for people with color vision differences.
- Design and run learning events and briefingsEnable questions, dialogue and reflection rather than presentations alone. Combine group discussion, World Café and Q&A, allowing time to decide next actions during the meeting.
- Communicate through digital channels and measure reachUse websites, social media and email newsletters, measuring reach through views, downloads and responses. Collect feedback for follow-up too.
Strengths and limitations
Strengths
- Expands reach to diverse readers who would not be reached by a report alone
- Diverse products increase the likelihood that findings inform actual decisions and behavioral change
- Learning events promote evaluation process use through organizational learning from participation
- Data visuals help communicate complex findings clearly
Limitations
- Product development and event management require additional time and costs and may be excessive for small evaluations
- Even active dissemination does not ensure recipients change their behavior; this depends on organizational and political contexts
- Accessible summaries risk oversimplifying complex contexts
Common pitfalls
- Assuming publication alone means findings have been disseminated. Active outreach to readers is essential.
- Sending the same document to every reader. Tailoring products to readership is key to effectiveness.
- Turning learning events into ceremonial briefings to avoid criticism. Designing dialogue and questions matters.
Conditions of use and evidence
- Plan the purpose, audience, timing, channels and resources as well as the content to communicate. [1]
Return findings to residents and the operations meeting
The following is a fictional example for illustration. An evaluation of a community exchange program reports participants' experiences and barriers faced by nonparticipants.
Scroll horizontally to view the table
| Reader group | Information needs and interests | Product type | Length and format | Distribution method and channel | Person responsible | Deadline |
|---|---|---|---|---|---|---|
| Participants and residents who chose not to participate | How their views were used | Summary and dialogue session | Two pages in plain Japanese, with read-aloud support | Distribution on request and at community venues | Community staff member B | October 20 |
| Management meeting | Options for session times and budget | Decision memo | One page and an evidence table | Meeting materials | Evaluation staff member C | October 25 |
Common errors in judgment
Treat report publication alone as completed dissemination
How to revise
Check whether priority readers were reached, understood findings and had opportunities to make decisions
ReasonAvailability and usability differ.
Remove all study scope and limitations from short social media posts
How to revise
Include scope with key points and link to detailed evidence
ReasonThis prevents overstated claims even when the short text alone is reused.
References and checked sections
- Communication planBetterEvaluation
- Section consulted
- Six planning elements in the main text
- How it relates to the text
- Plan the purpose, audience, timing, channels and resources as well as the content to communicate.
- Develop reporting mediaBetterEvaluation
- Section consulted
- Introduction; Points to consider in choosing the format; Methods
- How it relates to the text
- Choose formats according to readers' information needs, preferred length, access and intended report use.
Editorial and checking information
How to cite this page
Change history
- — Corrected descriptions and procedures identified through content checks (U12). Preserved input field order, counts, labels and section structure.
- — Updated explanations to correspond with sources, and added method-specific fictional worksheet examples, judgment examples and revision history.


