Assign responsibilities and deadlines for evaluating consultation support
A fictional example for illustration: a plan to review consultation support methods for the next year.
| Evaluation question | Information and methods | Responsibility and timing |
|---|---|---|
| Did support reach people who needed it? | Consultation numbers by referral route and reasons for non-use | Reception staff aggregate at month-end |
| Did people proceed with applications? | Check status after 1 month with people who consent | Research staff who do not provide consultation |
| What should improve? | Compare records with users' experiences | The responsible manager decides at the next planning meeting |
What this example supports
Do not include contact details in public records. Record the number who cannot be followed up, reasons for changes to methods and the final decision-maker in the plan.
Common errors in judgment
Assume questions and indicators must always correspond one to one
How to revise: Use a matrix supporting one question with multiple sources of evidence
Reason: One number cannot explain reach or reasons for change.
Change only the success criteria after seeing results
How to revise: Retain the original criteria and record reasons and implications of changes
Reason: This prevents later judgments from becoming selectively favorable.
Put it into practice next
Link main questions to judgment criteria, sources, responsibilities and deadlines
Frequently asked questions
How many pages should an evaluation plan have?
Follow the recipient's requirements where specified. Otherwise, use sufficient length to make purpose, questions, judgment criteria, collection, responsibilities and use clear, and place questionnaires and similar instruments in appendices.
Who writes an evaluation plan?
The evaluation lead drafts it and obtains agreement from program staff, managers, frontline staff and, as needed, external evaluators and stakeholders.
Can an evaluation plan change during implementation?
Yes. However, record the reasons, date and affected indicators or collection methods.
References and checked sections
- CDC Program Evaluation Framework, 2024Centers for Disease Control and Prevention · 2024
- Section consulted
- Steps 3–4: Focus the Evaluation Questions and Design / Gather Credible Evidence
- How it relates to the text
- Alignment and feasibility of purposes, questions, indicators and collection methods
How to cite this page
Change history
- — Added links to original sources, scope of definitions, and fictional completed and judgment examples. Revised unsupported advice prescribing fixed counts or timing.







