Results-Based Management
A management approach that plans from desired results, gathers information during implementation and uses it for judgments and adjustments. It distinguishes activity volume from changes for participants. [1]
- Difficulty
- Intermediate
- Cost
- Medium
- Duration
- Illustrative estimate (adjust for scale and staffing): 1–2 weeks to design the RBM framework; ongoing monitoring throughout the program
How it works at a glance
Results-based management defines expected results and connects progress information to planning, implementation, reporting and learning. It aligns results chains, indicators, risks and responsibilities. [1]
Monitoring values alone does not determine causes of change or program value. Use progress to decide necessary evaluations and plan changes, distinguishing activities under direct control from outcomes also affected by other factors. [1]
- Design the results chain
- Set indicators
- Collect baselines
- Prepare the monitoring plan
- Monitor regularly and manage adaptively
- Conduct midterm and final evaluations and complete the RBM cycle
When to use it and when it is unsuitable
When to use it
- Adopting a standard project management framework in UN agencies, ODA implementing agencies or government development departments
- Setting outcomes, indicators and baselines together during planning
- Integrating monitoring and evaluation plans within a common logical framework
- Managing organization-level programs or strategic plans combining multiple projects
When it is unsuitable
- Complex, emergent programs whose results chain cannot be specified in advance; developmental evaluation is more suitable
- Small programs with limited planning resources where excessive documentation displaces delivery
Participants, roles, and deliverables
Participants and roles
Project managers, M&E officers and implementing partners. Donors and funding agencies often participate in planning.
Main deliverables
- Results chain diagram
- Indicator, baseline and target list
- Monitoring plan
- Regular monitoring reports
- Evaluation report
Implementation steps
- Design the results chainOrganize inputs, activities, goods and services, and short- to long-term participant changes using the adopted definitions. Explain relationships and assumptions; avoid duplicate stages where final outcomes and impact are defined identically.
- Set indicatorsFor each outcome, set indicators meeting SMART principles: Specific, Measurable, Achievable, Relevant and Time-bound. Clearly distinguish output from outcome indicators.
- Collect baselinesRecord comparison starting values and when they were obtained. If starting values are absent, record them as unmeasured and consider alternatives and the scope of future comparisons. Set targets based on current circumstances and implementation conditions.
- Prepare the monitoring planSpecify who collects and reports each indicator, when and how. Clarify frequency, responsibility and formats.
- Monitor regularly and manage adaptivelyCollect data as planned and summarize progress in regular reports. Analyze reasons for deviations from targets and revise plans (adaptive management).
- Conduct midterm and final evaluations and complete the RBM cycleUse accumulated monitoring data for midterm and final evaluations. Apply findings to planning the next cycle and organizational learning.
Strengths and limitations
Strengths
- Integrates planning, implementation, monitoring and evaluation through consistent logic
- Focus on outcome indicators aligns organizational activities toward results
- Aligns the meanings of outcomes, activities and indicators for dialogue between program staff and funders.
Limitations
- Overemphasizes measurable outcomes and marginalizes difficult changes in norms, institutions or capacity
- Pursuing numeric output targets can prioritize activities over outcomes
- Rigid results chains sometimes fail to track complex social change
Common pitfalls
- Prioritizing easily measured indicators omits important but difficult outcomes
- Monitoring becomes numerical recordkeeping without analysis of context or causes
- Inflexible plans and fixation on numerical achievement delay fundamental improvements
Conditions of use and evidence
- Performance measurement tracks progress toward expected results continuously and uses the information for management. [1]
Connecting counseling records to monthly improvement decisions
The following fictional example checks contact counts and progress toward applications monthly in a counseling accompaniment program.
Scroll horizontally to view the table
| Outcome stage | Indicator (SMART format) | Baseline value | Target (with deadline) | Collection methods and frequency |
|---|---|---|---|---|
| Immediate | Unique people beginning applications within 1 month of initial counseling | No starting value; first measurement in October | Review initial values and barriers at the December meeting and set targets for the next period | Monthly status checks based on the individual’s consent |
Common errors in judgment
Assuming outcomes were achieved because planned activities were completed
How to revise
Use separate information to verify participant changes
ReasonDelivering activities and producing benefits are different.
Removing indicators showing missed targets during implementation
How to revise
Retain definitions before and after changes and reasons, and explain comparability
ReasonThis prevents retaining only favorable results.
References and checked sections
- Glossary of results-based management termsGlobal Affairs Canada
- Section consulted
- Results-based management; Results chain; Performance measurement
- How it relates to the text
- Performance measurement tracks progress toward expected results continuously and uses the information for management.
Editorial and checking information
How to cite this page
Change history
- — Updated explanations to correspond to the sources and added method-specific fictional completed examples, judgment examples and a change log.


